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WORDWARE AI
YEAR
2024
ROLES
Product Designer
Frontend Developer
PROJECT SCOPE
UI/UX Design
Prototyping
Motion Design & Animation
DESIGN TOOLS
Figma
Rive
TECH STACK
React
TypeScript
NextJS
GSAP
Rive
WORDWARE AI hero image
WORDWARE AI hero image
INTRODUCTION
A whole new paradigm
The emergence of AI ushered in a new wave of AI apps that are finding their footing to best utilise this new tech. We are in the early days of the AI revolution and everyone is still trying to figure out how best to create products with AI. This is a design exploration on how to improve the overall experience of an existing AI agent app - Wordware that distills the complexity of managing context & memory, structuring input and output from the LLM and handling API rate limits and allows users to create workflows using LLMs with ease.
OVERVIEW
Power to the masses
The assumption here is that we are aiming to allow users who are non-developers and not technical to access the power of AI workflows. With the target audience defined, the boundaries and constraints of the problem is set. Let's step into the shoes of a technical person hoping to learn about and utilise the powers of AI in their daily workflows.
PROBLEMS
Decluttering the mess
It is safe to assume that a non-technical person will have no concept of how progamming works. Blocks of text is scary if you ask any non-developers. Wordware's app leans towards a Notion-style interface which is a smart choice considering the large user base that Notion has. However, Notion's interface is text heavy and doesn't really suit the target audience that we are looking at. Blocks of text causes anxiety.
Frost Snow hero image showing a snowboarder in action
CONSTRAINTS
Think like a founder
As a designer, it is useful to think like a founder when approaching design problems. Considering the startup nature of Wordware's business, it is important to consider the time cost required to refactor the designs. A complete overhaul will be too much work. So the design solution has to be incremental and address the most pressing issues balancing the engineering work that is needed to implement the solution. As such we will be keeping the overall product interface for the Wordware and work on how to incrementally improve the experience for non-technical users.
SOLUTION 01
Guide the user through complexity
In order to bring clarity to the process, a guide for the user to understand which part of the flow will be helpful. If an AI workflow is being stripped down to the bones, a program usually includes inputs that needs to be defined, then a prompt needs to be sent to the LLMs and a few further steps is needed to restructure the inputs to outputs that can be easily consumed or displayed. Having an overview to show the user which part of the process they are will be a useful guide. Together with the use of micro animations as visual indication, the entire workflow will be a lot easier to understand.
SOLUTION 02
Clear inputs & outputs for each step
Understanding how a workflow functions is the prerequisite for creating a functional and useful automation. The goal is to help users get more efficient and it all starts with education through the product. Every step of the flow has clear inputs and outputs and the next is the same. Giving the users hands on experience in creating the workflow allows them to quickly understand the fundamentals of programming, in turn improve their ability to utilise Wordware's AI workflow for themselves.
FINAL THOUGHTS
Small changes, big impact
Never underestimate the power of using simple components like buttons and micro animations to guide the user through a complex flow. Humans are hard wired to absorb better through visuals. There is a reason why the saying goes, 'A picture paints a thousand words.' And there's also a reason why TV overtook radio. The clever use of visuals and motion always truimphs static information as a form of communication. And when a user interacts with a digital product the communication comes in a form of text, colors, hierarchy and motion. Small thoughtful changes can lead to big lasting impact.
WORDWARE AI
INTRODUCTION
OVERVIEW
PROBLEMS
CONSTRAINTS
SOLUTION 01
SOLUTION 02
FINAL THOUGHTS